Key Information
Appointments
Mix of pre-bookable and urgent same-day appointments available.
Ask My GP available 8am–4pm for non-urgent appointment requests. We aim to respond quickly (within 48 hours).
Same-day appointments for urgent matters. Call the surgery or walk in to reception.
Prescriptions, Test Results & Enquiries
Request via Ask My GP (8am–6pm)
Or via phone/reception (8am–6.30pm)
Pharmacy Services
Your local pharmacy can help with: earache, sore throat, sinusitis, shingles, impetigo, insect bites, and UTIs.
Cost = NHS prescription charge, or free if you’re exempt.
Our goal: the right care, at the right time.
AskMyGP should not be used for urgent appointments. We will aim to respond within 3 working days.
ASKMYGP OPERATING HOURS
| Day | Opening time | Closing time |
|---|---|---|
| Monday | 08:00am | 10:00am |
| Tuesday | 08:00am | 10:00am |
| Wednesday | 08:00am | 10:00am |
| Thursday | 08:00am | 10:00am |
| Friday | 08:00am | 10:00am |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
Feedback
We value any comments that let us know what we are doing right and what we could do to further improve our services. Have you recently visited for an appointment, spoken with a receptionist on the phone or used our AskMyGP system?
Let us know what you think below!
Care Navigation
Care navigation allows our front-line staff to provide patients with more information about local health and wellbeing services in a safe and effective way. It means that patients will find it easier to get a GP appointment when needed.
When a patient contacts the practice, the care navigator will ask for a brief outline of the problem. This is aimed to allow the care navigator to identify the patient’s need and provide information about services in the practice, other NHS providers and the wider care support sector. Where appropriate, they will direct the patient to these services. All practice staff are governed by Data Protection and Confidentiality policies.
This is designed to help give patients a choice, offering them support, and guiding them to the right information about other health care professionals who have the expertise to deal with a range of healthcare illnesses and injuries. It also supports patients to be seen by the right person at the right time.
Latest News
Global IT issue affecting GP practices and pharmacies nationally
19th July 2024We are aware of a global IT issue which is affecting some primary care services in our region. It may […]
Walk-In Smear Clinic
18th January 2024On Friday 26th January from 9am to 1pm we will be holding a walk-in smear clinic at Kumar Family Practice. […]
Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
