Do It Online
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online (PLEASE NOTE: this service is currently unavailable)
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone, in person or via AMGP, this is just another option which other patients have found is more convenient and saves them time.
For more information click here.
How to sign-up
To find out more about this service, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence). If you don’t have this, please talk to us and we will help you sign-up.
AskMyGP
How it works
You can submit a medical query within minutes and get a prompt response from a clinical using your preferred method of contact: telephone, email, text, video and if clinically necessary a face to face appointment.
You can submit your query between 8:00am – 4:00pm Monday to Friday, except on Wednesdays 8:00am -11:30pm. Please be aware that if our GPs reach full capacity, you may be asked to re-submit your request the following day. If you feel that your query can’t wait, please contact the surgery via phone or e-mail, we are still here for you.
You can also submit administrative queries online such as access to medical records, cancelling appointments vaccination help and any other general advice.
Non-urgent advice: Feedback is always much appreciated
AskMyGP gives you the option to leave this after your request has been completed.
Parent, Guardian or Carer? You can also make requests on behalf of someone else.
SystmOnline
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
How to register for Online Services
If you have not used our online services before you will need to:
- Come to the Surgery and provide photo ID so we can confirm your identity and the receptionist will then issue you with a username and password.
- Enter SystmOnline and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices